Last Updated: May 19, 2026
Welcome to Alwateen. Your privacy is important to us. This Privacy Policy explains how our application collects, uses, stores, and protects your information.
1. Information We Collect
We may collect the following information:
Personal Information
- Name
- Phone number
- Email address
- Profile information
- Company and employee details
Location Information
Our app collects location data to enable:
- Live employee tracking
- Route monitoring
- Delivery management
- Attendance and field activity tracking
Location data may be collected even when the app is closed or not in use, depending on the permissions granted by the user.
Device Information
- Device model
- Operating system version
- App version
- Device identifiers
Media & Files
The app may allow users to:
- Upload images
- Capture photos for expenses, orders, or reports
2. How We Use Your Information
We use collected information to:
- Provide and improve app services
- Manage deliveries and routes
- Monitor employee activities
- Track order and stock operations
- Provide customer support
- Improve app performance and security
3. Location Usage
Background location access is used only for operational purposes such as:
- Tracking field employees
- Monitoring delivery routes
- Live location updates for management
We do not sell or share your location data with third parties for advertising purposes.
4. Data Sharing
We may share data:
- With authorized company administrators
- With internal operational systems
- When required by law or legal obligations
We do not sell personal information to third parties.
5. Data Security
We implement appropriate security measures to protect user data, including:
- Secure network communication
- Encrypted data transmission
- Restricted server access
6. Data Retention
We retain user data only as long as necessary for operational and legal purposes.
7. User Rights
Users may request to:
- Access their information
- Correct inaccurate data
- Delete their account or personal data, subject to company policies
8. Third-Party Services
The app may use third-party services such as:
- Google Maps
- Firebase services
- Analytics and crash reporting tools
These services may collect information according to their own privacy policies.
9. Children's Privacy
This app is not intended for children under 13 years of age.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the app after updates means you accept the revised policy.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us through the support details provided within the application.